How to Speak With a Real Person at Amazon Customer Service

How to Speak With a Real Person at Amazon Customer Service

Amazon is one of the biggest retailers in the world, and that can make it quite challenging to shove past the FAQs, user forums, and Reddit threads to actually talk to a human over the phone. As you probably already know from trying to contact someone on Amazon's "Contact Us" page, there is no direct number to call. That's by design.

Luckily, there are other quicker ways to get a hold of someone who can listen to your specific issues, which may be helpful to keep in mind as its Black Friday deals roll in.

Get a super fast callback from Amazon

Amazon doesn't like you calling directly, but that won't stop us. The quickest way is to use this link to enter your number and have them call you right away, but if that doesn't work, try these steps to get Amazon to call you fast:

  • Visit Amazon's Contact Us page

  • Select Something Else

  • Select I need more help

  • Say "Request a phone call" from the customer service chat

  • Respond "Yes"

  • Select "Connect with a Customer Service Associate"

  • Say "Request a phone call"

  • Choose "Ok, I'll enter my phone number" and click on the text to proceed to enter your number

Screenshot of chatting with Amazon chat box.
Credit: Daniel Oropeza

A new Amazon window will open up, its "Use our Call Me service." Your number should autofill, but if not, make sure to type the correct one and click "Call me now." I was called in less than three seconds and was talking to a human in less than 10 seconds.

As you can see from the screenshot, it takes a couple of tries on the chat to get the machine to give you the option of getting a callback, but that's nothing a little persistence can't fix. Keep in mind Amazon slightly tweaks this process every once in a while and your experience might vary because of many different factors, but the solution is likely to be very similar.



* This article was originally published here

Comments

Post a Comment

Popular posts from this blog

How to Download All Your Media From Google Photos

Image
Cloud storage has changed the way we take care of our data. In the past, you needed to backup and transfer files between devices directly, or else you wouldn't have them in multiple locations. If you took photos on your iPhone or Android, for example, you'd often want to plug it into your computer to make sure those photos were both backed up and easily accessible for sharing with friends, family, and the internet at large. The problem is, we've changed the way we deal with data these days. If you plug your smartphone into your computer expecting to transfer all the photos and videos you see in your photos app of choice, you might be surprised to find that only a fraction of the images actually make their way to your PC. It's confusing, considering that media is accessible on the phone: Why can it just be a seamless transfer? Google Photos makes it confusing to know which images are stored on-device That's exactly what happened with Reddit user Spax123 , who took
Read more

The Best U.S. Cities for Tech Jobs (Aside From the Obvious)

Image
Working in tech no longer means having to live in one of a handful of increasingly unaffordable cities, like New York City, Seattle, Chicago, and San Francisco. Instead, as jobs involving artificial intelligence and product security, among other areas, continue to grow, cities that weren't previously considered tech hubs now offer opportunities for both tech-related employment and affordable living. Here are a few examples, compiled using data from job market reports and cities, as well as input from tech recruiters and hiring managers. Bentonville, Arkansas Perhaps best known for being Walmart's home city, Bentonville has been on the rise as a tech center for the last seven or eight years, according to Eóin O'Toole, a tech recruiter and managing partner at Riviera Partners . In addition to the big-box store giant, O'Toole says that there's a "surging ecosystem both directly and indirectly related to Walmart," as well as other major employers, like JB H
Read more

How to Choose Between Alexa and Google Assistant

Image
If you’re looking to have a hands-free experience with your smart home, you need a voice assistant. By merely talking in the direction of a device enabled with the assistant, you can get information about the weather, time, local businesses, or anything else from their knowledgbase. You can control smart devices or send an email or SMS, and it’s all done by interacting vocally with the assistant, who speaks in a human-ish way. There are three well-known voice assistants: Siri, which is exclusive to Apple devices, Alexa , which is operated by Amazon, and Google Assistant . Since people are generally Apple or Android loyalists , it makes sense that if you run Apple products, you’d stick with Siri for your assistant. For everyone else, which voice assistant should you choose: Alexa or Google?  When it comes to smart home technology, there are two factors to consider: the hub you’ll use to connect your smart devices so you can control them, and what voice assistants you might want to use
Read more